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The most important terms of tradee In Saudi Arabia 2023 | BramSoft

E-commerce is one of the most important technological developments that the world has witnessed in the last decade, as it has become one of the most prominent means of shopping and trade in the modern era. Therefore, the Kingdom of Saudi Arabia plays an important role in developing this sector, as it is one of the largest countries with advanced economic growth in the Middle East region. And North Africa.

Through BramSoft Approved by the Zakat, Tax, and Customs Authority We will take a look at the most prominent trade terms In Saudi Arabia and their importance in promoting eonomic growth and ensuring integrity in the market.

E-commerce terms in Saudi Arabia

The Ministries of Commerce, Human Resources, and Social Development in the Kingdom of Saudi Arabia announced a set of conditions and procedures that electronic stores must adhere to to ensure the regulation of their activity and the protection of consumer rights. These conditions come within the framework of the Saudi government’s endeavor to enhance integrity and security in the electronic commercial environment, and they are as follows:

• contact information A mobile number for immediate communication and an email address must be available for the store to ensure ease of communication between customers and the store.
• Instant chat Instant chat service must be provided via applications such as WhatsApp or any other similar platform to meet customer needs and respond to their inquiries quickly.
• Reliable electronic payment service The store must provide a safe and reliable electronic payment service through approved banking networks to facilitate purchases for customers.
• Make a complaint: The store must provide buyers with the possibility to submit a complaint on the website or via social media according to the specified criteria.
• Announcement response and processing times: The store must advertise the time it takes to respond to complaints and the time it takes to process them to ensure transparency and effective communication with customers.
• Announcement of delivery time and warranty in the invoiceThe expected delivery time for the products must be made clear before completing the purchase and ensure this is included in the invoice.
• Arabic language support Online stores must support the Arabic language in all aspects of interaction with customers, including complaint processes, instant chats,and the display of products in Arabic.
• Clear exchange and return policyThe store must develop a clear written policy regulating exchanges and returns to ensure consumers’ rights and provide clear instructions to customers.

Advantages of e-commerce

There are many features that make e-commerce of great importance in our modern digital age because of its advantages, including the following:

• Low costs: From store design to daily operation, e-commerce costs are much lower than those of regular stores.
• Not really needing a place: You don't have a need for a physical place to display your products or run your business, and you can run the store from home.
• Ease of displaying products: You can easily display your products and services on the website, thus attracting customers easily.
• Work around the clockE-commerce can achieve continuous sales throughout the day, as customers can make purchases around the clock.
• Increase efficiency: You can manage your store more effectively, improve setup and delivery processes, and track sales more easily.
• Saving time and effort: Reducing effort and time thanks to available systems and technology.
• Maroon Faegh: You can update and modify products easily and quickly without major complications.
• Increase revenue: The possibility of earning revenues without having to be present on site.
• Save customer time: It allows customers to browse products and purchase at a convenient time for them without having to wait.

The importance of enterprise resource planning systems in e-commerce

Play ERP systems play a vital role in the world of entrepreneurship, as these systems enable e-commerce companies to improve the efficiency of operations, reduce costs, and provide an excellent shopping experience for customers.

ERP systems give businesses the ability to adapt to market demands and expand effortlessly, making them a vital tool for enhancing competitiveness in the world of e-commerce.

Features of the ERP system developed by BramSoft

When you connect the ERP system developed by BramSoft to your online store, you will be able to do the following:

• Store Management: You could Warehouse and warehouse system software It manages warehouses effectively and accurately by tracking and determining optimal levels of inventory and avoiding shortages or surpluses. It also provides detailed reports on balances and costs.
• Sales Administration: helpsSales program Facilitate the sales process By tracking orders and managing the shipping and delivery process, employees can easily issue invoices, track the status of orders and payments.
• purchase management: let's Procurement programmeManage the purchasing process in an integrated manner, where users can track orders and manage the supply and purchase process from suppliers. It also provides detailed reports on purchases, costs, and suppliers.
• POS: helps POS point of sale software It improves point-of-sale operations and facilitates the selling process for customers, as employees can enter orders, track inventory, and issue invoices quickly and accurately. It also provides an integrated payment system with bank interfaces and various payment methods.
• Accounting: Heprovides theGenerall Accounts Program An integrated accounting module that facilitates the process of managing accounts, budgets, and financial reports, as users can easily enter financial transactions, track payments, and issue financial reports.

The importance of implementing ERP in e-commerce

applicationEnterprise Resource Planning (ERP) System In the field of e-commerce, it can yield great benefits, including:

• Improved inventory management: An ERP system enables improved inventory management by providing real-time data about levels and product movement and reducing the risk of out-of-stock or overstocking.

• Increase operational efficiency: Reduces manual labor, which increases productivity and reduces human errors.

• Improve decision making: Facilitating the collection of accurate data helps make informed decisions in areas such as: pricing, marketing, and customer experience.

• customer satisfaction: Enables the delivery of personalized experiences based on customer preferences and reduces errors, which increases customer satisfaction.

• Improved scalability: The ERP system can be easily modified and expanded to meet the demands of growth in e-commerce.

• Low operating costs: It can lead to a significant reduction in operating costs by reducing the need to hire more employees and improving inventory management.

Advantages of subscribing to BramSoft cloud platform

• Easy access and no need to install softwarePramSoft cloud system can be easily accessed from anywhere without the need to install additional software on the personal device.

• Support integration with customer websites: The system provides programmatic interfaces (APIs) for customers with websites, allowing them to easily add quote functionality.

• The system contains a comprehensive set of modules that include sales, accounting, human resources management, warehouse management, and points of sale (POS).

• Monthly subscription model:System features With a monthly subscription model, which contributes to reducing costs compared to traditional ERPsystems,.

• Compliance with government agencies: The site is registered with the Zakat Tax, and Customs Authority, and companies can also recover their money if they register and purchase from the authority, which provides registration opportunities at reduced prices as a result of its approval by the Zakat and Tax Authority.

• Certified by Fatawa platform: The BramSoft system is approved by the Fatawa platform, which is a government platform specialized in activating electronic invoices.

In the end, we have learned about the most important terms of trade In Saudi Arabia, how to use the ERP system developed by Bram Souf to manage your e-commerce efficiently, in addition to improving the management of stores, sales, purchases, points of sale, and accounting To contribute Improving efficiency and saving time and effort in managing your business

Frequently asked questions about trade terms In Saudi Arabia

Can a resident of Saudi Arabia open an online store?

Yes, non-Saudi residents living in the Kingdom of Saudi Arabia can open an online store and participate in commercial activities legally, in accordance with the provisions of the Commercial Activities Law and its Executive Regulations issued by the Saudi Ministry of Commerce.

What are the basic legal obligations for e-marketing in the Kingdom of Saudi Arabia?

There are several basic legal obligations for electronic marketing in the Kingdom of Saudi Arabia, the most important of which are:

• Compliance with the rules of fair competition in e-commerce in Saudi Arabia, including non-monopoly, price manipulation, and misleading promotion.
• Competitors must be dealt with fairly and transparently, unethical practices must be avoided, and an accurate and clear address must be provided when registering the commercial registry.

Can a foreigner open a commercial register in Saudi Arabia?

Yes, whereAn application must be submitted to the General Authority of Zakat and Tax in order to open a commercial register for residents. The applicant must specify the type of institution and desired activity, in addition to choosing the trade name.

What is the cost of creating an online store?

The cost of creating an online store usually ranges between $200 to $500.